• Thumbnail Visual

  

  Not sure if the remote system is being used? IT Toolkit has a built in thumbnail view of the desktop so you always know what is going on.

• Command Line Access

  

  Invisibly run an .exe, troubleshoot an issue or launch a script right as if you were on the machine without disturbing the user.

• Video, Voice, and IM Chat

  

  Enjoy up video, voice, and IM chat without installing new software, opening up additional ports or messing with existing configuration.

• FTP Access

  

  Need to transfer a file to a remote computer? Browse the remote system effortlessly and transfer files just like a networked drive.

• Task Manager Access

  

  A process is running wild and needs to be shutdown. Use Kaseya IT Toolkit to shut it down remotely using the remote task manager.

• Registry Editor

  

  Resolve registry issues in minutes - easily, remotely and without interruption using the remote registry access built into IT Toolkit.

• Event Viewer

  

  Kaseya IT Toolkit remotely and fully exposes the target machine's Application, System, and Security event logs. A truly awesome feature!

• Hardware Inventory

  

  Memory upgrade request just came in? Use Kaseya's remote hardware inventory to view the empty slots and then process the order immediately.

• Secure Communication

  

  Whether you are using the toolset or simply taking remote control, the 256-bit RC4 encryption will provide you rock-solid, dependable security.

• Zero Ports To Open

  

  Kaseya IT Toolkit allows you to traverse the target machine's firewalls and even NAT - quickly and easily.

Works Behind Firewalls, Even NAT

Kaseya IT Toolkit does not need any inbound ports opened on client machines. This lets the agent do its job in any network configuration without introducing susceptibility to inbound port probes or new network attacks.

256-bit RC4 Encryption

Kaseya IT Toolkit protects against man-in-the-middle attacks by encrypting all communications between the agent and server with 256-bit RC4 encryption using a key that rolls every time the server tasks the agent (typically at least once per day).

SSL Supported Web Access

Administrators access the Kaseya IT Toolkit server through a SSL supported web interface. The system never sends passwords over the network or stores them in the database. Only each administrator knows his or her password. The client side combines the password with a random challenge, issued by the Kaseya IT Toolkit server for each session. The server side tests this result to grant access or not.

Secure SaaS Infrastructure

Kaseya IT Toolkit runs in the enterprise cloud, powered by Terremark's proven Infinistructure utility computing platform. This tier-1 global footprint offers the highest standards of security, availability and power offered in the market today.

The grid architecture of the enterprise cloud provides complete physical redundancy to eliminate downtime due to hardware failure. In fact, the system is capable of moving live applications across physical devices and with no service interruption. The automated resource balancing provides continuous monitoring and optimization to ensure peak performance.

Secure and Redundant with a 99.9% SLA